How long does it take to get an item from the Storage Facility?
24 hours excluding weekends.
When will I receive notification that the book from the Storage Facility is available?
A hold pickup notice will be emailed once the item is sent from the Storage Facility.
As email notification is automated and sent out only once a day, you may not receive your email until the following day. Your requested item(s) may already be available for pick-up. Please inquire at the Library Services Desk.
When does Library material get recalled?
Material is recalled if requested by another patron or is required for Course Reserves.
What is the fine associated with recalled material?
A recall fine of $1.00 per day is charged for an overdue book with a hold on it.
What happens if I do not return the material after I am notified?
Failure to return recalled material promptly may result in a suspension of Library privileges and a $50.00 re-instatement fee.
I have a hold on an item that is now overdue, can the item be recalled?
If the item is more than 1 day overdue please visit the Library Services Desk to fill out a recall form. A staff member will then contact the person who has it checked out. Once it is returned you will receive a notice that it is available for pick up at the Library Services Desk.
I have checked out a library book for 120 days and I have received an email that my due date has changed. Is this possible?
Faculty, staff and graduate students are permitted to check out library books for 120 days, however the material is subject to recall only after the guaranteed 28 days.